Cloud computing platforms.
We help companies differentiate their services, reduce costs, increase revenue and improve customer satisfaction by re-designing business processes.
We do this by identifying both quick-win and strategic opportunities. Our next step it to help you implement enabling technologies such as salesforce.com and manage the people and organisational-change issues that are often required to achieve full benefits.
Typically our customers wish to:
Irrespective of the type of process, the aim is to increase the work that adds value to the customer and remove unproductive or non value adding activities. This can’t normally be achieved simply by throwing technology at the problem, rather, it requires a fresh look at things. And that’s where we can help.
Examples of how we achieve this are:
We have a wealth of experience in helping companies with antiquated, manual processes or extensive use of Excel files to manage work-in-progress. Often time is wasted simply on gathering, rather than using, management information.